Introducing
VERSIONs
V1.7.0
AUG 06,2026
Updates
all releases
This release focuses on tightening operational workflows around patient lifecycle events and communication. Navigators can edit/delete the notes and letters, patients can now be reached via SMS (Only for applicable sites*), and letter/ACR/DOB data handling was cleaned up to source consistently from the EMR.
Release at a glance
New & revamped
F.01
Smart SMS Outreach
Problem
qTrack had no native way to text patients about missed follow-ups; navigators relied on phone calls and mailed letters, which is slow to reach patients who don't pick up calls.
Impact
qTrack now supports HIPAA-compliant SMS outreach to patients directly from the platform, with patient-side authentication required before message content can be viewed.
What’s New
Configurable SMS Messaging
SMS messaging is integrated inside qTrack, with configurable, hospital system-specific message templates (e.g. missed follow-up reminders, scheduling reminders).
Patient SMS Tracking & Status History
SMS history is tracked per patient with statuses: Sent, Link opened, Viewed, Verify locked, Patient opted out, and SMS service unavailable.
!
Note
Patients receiving an SMS must authenticate with last name and date of birth before viewing the secure message letter/content.Patients can opt out by replying STOP; opt-out is tracked per contact number.Contact number defaults to the EMR-sourced number but is user-editable, with a manual sync option to pull the latest number from EMR before sending.
F.02
Edit and Delete for Notes and Letters
Problem
Once a Note, Letter was added to a patient record, user could correct mistakes or remove entries upon manual request. Provision to amend certain assets was missing.
Impact
Navigators can now edit and delete Notes, and Letters directly from the patient channel, cutting down on operational back-and-forth with engineering.
What’s New
Notes Editing & Deletion
Notes can be edited or deleted by the user who created them, an edited note shows the latest editor and update time. Also, letters can now be deleted (edit was already supported)
Permanent Deletion for Notes & Letters
Deletion is a hard delete - deleted items don't reappear in the UI, and there is no recovery option once removed.
!
Note
Downstream context is scrubbed on delete: Case Snapshot, Ask AIRA, and Action Center no longer reference deleted notes, letters, forms, or manually-added reports.
F.03
Address in Letters : Two-Line Format
Problem
Patient letters displayed the full address as a single concatenated line, which didn't match the multi-line mailing format (Address line 1, Address line 2, County, Pincode, State, City) that hospital sites needed for their letter templates.
Impact
Letters can now render the address across separate, individually placed fields, matching each site's mailing requirements.
What’s New
New Address Field Placeholders
Address fields are now split from the EMR payload into: Address line 1, Address line 2, City, State, Country, and Postal Code — each available as its own letter template placeholder, alongside the existing Full Address field.
Update Legacy Address Placeholders
Existing "Address" placeholders on older, previously-saved templates need to be updated to the new field-level placeholders to continue resolving correctly.
F.04
ACR Update
Problem
The ACR submission form's UI and underlying extraction logic needed a refresh, conditional field logic lived entirely on the backend, causing delayed validation feedback, and access to ACR functionality was gated only at the workspace level with no per-account control.
Impact
The ACR form is faster and more consistent to fill out, with real-time validation feedback, and access to ACR functionality can now be controlled per account rather than only at the workspace level.
What’s New
Real-Time Field Validation
Conditional field logic and required-field validation moved to the frontend for instant, real-time error feedback instead of round-tripping to the backend.
Flexible ACR Access Controls
ACR button visibility and the ACR section in Settings now respect a new account-level "ACR enabled" flag in addition to the existing workspace-level toggle, so non-admin users can be granted access without full workspace admin rights.
Smarter Required Field Navigation
"Jump to next required field" now correctly scopes its required-field count to the active search/filter context instead of counting unrelated fields.
Fixes
Bug fixes
01
- New in FiltersThe Date Created filter now supports to select future dates option, so a saved filter keeps including newly added patients automatically rather than being fixed to today's date.
02
DOB Issues
- Patient channel header: DOB is shown only if available from the EMR; if not present, the field is hidden rather than displaying a back-calculated value.
- Patient letters: DOB is populated from the EMR only; if the EMR doesn't provide it, the field is left blank rather than being pulled from another source.
- ACR form: DOB is not pre-filled unless a value is present in the EMR service.
03
Patient details & profile
- Date of birth now displays in a clear, standard format with separators (e.g. 01/01/1990).
- Emergency contacts now show the actual relationship (e.g. Spouse, Parent, Sibling) rather than the generic "Emergency Contact" label.
- The Patient Profile now loads smoothly in the Records section, without the brief flicker some users saw when opening it
04
Patient merge
- Clearer wording throughout the merge review banner and conflict-resolution screen, making the merge workflow easier to follow.
- In dark mode, the merge banner now has a solid background and stays fully readable while scrolling, with no overlap from the navigation panel.
05
Radiology reports & metadata
- Report highlights are now clearly visible in light mode, with contrast consistent with dark mode.
- The accession number is no longer styled to look clickable, removing confusion about whether it's interactive.
- Reports now appear in the same order in a task's records section as they do in the navigation tab.
06
- Encounters
- When a site has a single EMR, the Organisation field on Create Encounter is pre-filled, saving a step.
- End Time is now clearly marked as required when an encounter's status is set to Complete. (MEDSTAR9896E6)
07
Case Snapshot accuracy
- Smoking status now displays exactly as recorded in the EMR — where the record states "Unknown", the snapshot shows "Unknown" rather than "NA", preserving its clinical meaning.
- Condition history is represented accurately — conditions recorded as historical in the EMR (e.g. a past breast cancer diagnosis) are no longer shown as "Active", keeping the snapshot consistent with EMR records.
08
Case Snapshot accuracy
- After submitting a letter, the page keeps your scroll position instead of jumping back to the top, so you don't lose your place.
Introducing
VERSIONs
V1.7.0
AUG 06,2026
Updates
all releases
This release focuses on tightening operational workflows around patient lifecycle events and communication. Navigators can edit/delete the notes and letters, patients can now be reached via SMS (Only for applicable sites*), and letter/ACR/DOB data handling was cleaned up to source consistently from the EMR.
Release at a glance
New & revamped
F.01
Smart SMS Outreach
Problem
qTrack had no native way to text patients about missed follow-ups; navigators relied on phone calls and mailed letters, which is slow to reach patients who don't pick up calls.
Impact
qTrack now supports HIPAA-compliant SMS outreach to patients directly from the platform, with patient-side authentication required before message content can be viewed.
What’s New
Configurable SMS Messaging
SMS messaging is integrated inside qTrack, with configurable, hospital system-specific message templates (e.g. missed follow-up reminders, scheduling reminders).
Patient SMS Tracking & Status History
SMS history is tracked per patient with statuses: Sent, Link opened, Viewed, Verify locked, Patient opted out, and SMS service unavailable.
!
Note
Patients receiving an SMS must authenticate with last name and date of birth before viewing the secure message letter/content.Patients can opt out by replying STOP; opt-out is tracked per contact number.Contact number defaults to the EMR-sourced number but is user-editable, with a manual sync option to pull the latest number from EMR before sending.
F.02
Edit and Delete for Notes and Letters
Problem
Once a Note, Letter was added to a patient record, user could correct mistakes or remove entries upon manual request. Provision to amend certain assets was missing.
Impact
Navigators can now edit and delete Notes, and Letters directly from the patient channel, cutting down on operational back-and-forth with engineering.
What’s New
Notes Editing & Deletion
Notes can be edited or deleted by the user who created them, an edited note shows the latest editor and update time. Also, letters can now be deleted (edit was already supported)
Permanent Deletion for Notes & Letters
Deletion is a hard delete - deleted items don't reappear in the UI, and there is no recovery option once removed.
!
Note
Downstream context is scrubbed on delete: Case Snapshot, Ask AIRA, and Action Center no longer reference deleted notes, letters, forms, or manually-added reports.
F.03
Address in Letters : Two-Line Format
Problem
Patient letters displayed the full address as a single concatenated line, which didn't match the multi-line mailing format (Address line 1, Address line 2, County, Pincode, State, City) that hospital sites needed for their letter templates.
Impact
Letters can now render the address across separate, individually placed fields, matching each site's mailing requirements.
What’s New
New Address Field Placeholders
Address fields are now split from the EMR payload into: Address line 1, Address line 2, City, State, Country, and Postal Code — each available as its own letter template placeholder, alongside the existing Full Address field.
Update Legacy Address Placeholders
Existing "Address" placeholders on older, previously-saved templates need to be updated to the new field-level placeholders to continue resolving correctly.
F.04
ACR Update
Problem
The ACR submission form's UI and underlying extraction logic needed a refresh, conditional field logic lived entirely on the backend, causing delayed validation feedback, and access to ACR functionality was gated only at the workspace level with no per-account control.
Impact
The ACR form is faster and more consistent to fill out, with real-time validation feedback, and access to ACR functionality can now be controlled per account rather than only at the workspace level.
What’s New
Real-Time Field Validation
Conditional field logic and required-field validation moved to the frontend for instant, real-time error feedback instead of round-tripping to the backend.
Flexible ACR Access Controls
ACR button visibility and the ACR section in Settings now respect a new account-level "ACR enabled" flag in addition to the existing workspace-level toggle, so non-admin users can be granted access without full workspace admin rights.
Smarter Required Field Navigation
"Jump to next required field" now correctly scopes its required-field count to the active search/filter context instead of counting unrelated fields.
Fixes
Bug fixes
01
New in Filters
- The Date Created filter now supports to select future dates option, so a saved filter keeps including newly added patients automatically rather than being fixed to today's date.
02
DOB Issues
- Patient channel header: DOB is shown only if available from the EMR; if not present, the field is hidden rather than displaying a back-calculated value.
- Patient letters: DOB is populated from the EMR only; if the EMR doesn't provide it, the field is left blank rather than being pulled from another source.
- ACR form: DOB is not pre-filled unless a value is present in the EMR service.
03
Patient details & profile
- Date of birth now displays in a clear, standard format with separators (e.g. 01/01/1990).
- Emergency contacts now show the actual relationship (e.g. Spouse, Parent, Sibling) rather than the generic "Emergency Contact" label.
- The Patient Profile now loads smoothly in the Records section, without the brief flicker some users saw when opening it
04
Patient merge
- Clearer wording throughout the merge review banner and conflict-resolution screen, making the merge workflow easier to follow.
- In dark mode, the merge banner now has a solid background and stays fully readable while scrolling, with no overlap from the navigation panel.
05
Radiology reports & metadata
- Report highlights are now clearly visible in light mode, with contrast consistent with dark mode.
- The accession number is no longer styled to look clickable, removing confusion about whether it's interactive.
- Reports now appear in the same order in a task's records section as they do in the navigation tab.
06
Encounters
- When a site has a single EMR, the Organisation field on Create Encounter is pre-filled, saving a step.
- End Time is now clearly marked as required when an encounter's status is set to Complete. (Only for applicable sites*)
07
Case Snapshot accuracy
- Smoking status now displays exactly as recorded in the EMR — where the record states "Unknown", the snapshot shows "Unknown" rather than "NA", preserving its clinical meaning.
- Condition history is represented accurately — conditions recorded as historical in the EMR (e.g. a past breast cancer diagnosis) are no longer shown as "Active", keeping the snapshot consistent with EMR records.
08
Case Snapshot accuracy
- After submitting a letter, the page keeps your scroll position instead of jumping back to the top, so you don't lose your place.